Guests staying at Helsey Farm Cottages must comply with the all government guidelines. The roadmap released by the UK Government to ease restrictions in England cautiously states that:
If your booking is impacted by the latest restrictions a member of our reservation team will be in contact to discuss your booking and either reschedule your stay or offer an alternative.
In line with government guidance, Helsey Farm Cottages is supporting Test and Trace and if contacted by the NHS Test and Trace programme in England will provide the name and contact details of the holiday booker if requested.
The health and safety of both our guests and staff remains of paramount importance; at Helsey Farm holiday cottages, we have introduced an enhanced cleaning schedule. Prior to arrival, the cottage will be cleaned and disinfected thoroughly by the housekeepers who will be supervised by a member of the site management team.
We kindly request that guests vacate the cottage by 10am on the day of departure.
To ensure the safety of guests staying in the holiday cottage, we have removed scatter cushions, DVD’s, magazines, books, games and tourist leaflets.
A Welcome Hamper of essential items will continue to be provided in the cottage on arrival and will include a copy of the guidebook of the site. A range of cleaning products will be left in the holiday cottage which will include: hand sanitizer and disinfectant spray. Government guidance states that people should take particular care to maintain excellent hygiene – washing hands and surfaces – especially when using shared facilities like bathrooms wherever possible.
If anyone begins to develop symptoms before your holiday, please contact us to discuss postponing your stay, or if anyone begins to develop symptoms during your holiday, please contact us.